anyone had problem when going to purchase an item, that a blue line appears which freezes screen?

Question

I've been an Ebay buyer for years and recently when I went to make a purchase, when I clicked on Send to Cart, a blue line went all the way around the item description and nothing happens. The screen freezes and I cannot make a purchase. This has never happened to me in the many years I have bought items on Ebay.

I am very frustrated because I cannot talk to a customer relations person but just get the automated response system and cannot find the answer to help fix this problem!!!

eburtonlab · Answer

@busia What browser are you using? Latest version? Any difference if you try another browser?