any solution for: Something went wrong and we were not able to generate the label" ?

Question

I keep getting this message when trying to purchase shipping labels:" Something went wrong and we were not able to generate the label"any idea what could be the issue?

rfmtm · Answer

Some things to do:

Try clearing your browser cache and try again.

At the bottom of the create label page, make sure you have a valid payment method selected.

Also check the format of the address here:

https://tools.usps.com/zip-code-lookup.htm?byaddress