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Any one else being lied to about "verification of ID"?
Summary: vimce-60 expressed frustration with eBay over delays in receiving funds despite submitting ID verification multiple times and contacting customer service. eastlaneave offered advice on ensuring ID details match eBay and bank records and provided steps to request a call from eBay support. vimce-60 expressed appreciation for the advice but continued to express dissatisfaction with eBay's service.
Ebay required verification of my ID. No problem. Sent in 5 times now and talked to customer service who said yesterday my money would be here today, but NO! Ebay is a fraud!!! They are delaying payments and using people's money for their own profits!!! I have been trying to get my funds since the 10th of September. This is unacceptable as I still have to pay my bills, including interest on a CC because of their delay! How do I get this resolved??? Ebay is the worst company to deal with...period.
jacbarcollectibles
Mentor3 weeks agoThe coin you sold last sold for over $1,000. eBay policy is that your funds will be held for a mandatory 30 days because of the sale price. eBay had too many problems with high value sales so this hold will apply to all sellers. As long as you were able to verify yourself the funds will be available within the week.
vimce-60
OP3 weeks agoNo help from customer service. Ebay gets paid instantly. I cant get to my money. Absolute terrible service. Don't use Ebay!!!
eastlaneave
Mentor3 weeks ago · Edited@vimce-60
Did you try to contact ebay following the steps I provided?
eastlaneave
Mentor3 weeks ago@vimce-60
I am sorry that's happening.
Be sure your ID matches your name on eBay and on your bank account.
-- How to Have eBay Call You --
There is no incoming phone number for buyers or sellers. If you want a call back from eBay Customer Service, here is how to get a call:
Start here https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792&from=ContactUs
Scroll to the Bottom of the page
1) Click "Contact Us" or the ? then:
In the CHAT WINDOW
2) Type "Payments"
3) Type "Agent"
4) You may need to click "Something Else" or "More Options" or type "Agent" a few more times
5) Click “Have Us Call You” (or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.
vimce-60
OP3 weeks agoThank you. I will try this route. Just getting so frustrated. Absolutely unacceptable.