Locked
Discussions in this board are limited to the original poster and Community Mentors
Annoying "A new device is using your account" - How do I make it stop?
Each time I access eBay on my PC, I immediately receive an email from eBay telling me that, "A new device is using your account." I'm using Windows 10 with a Firefox browser. Although I have Firefox set to 'clear all cookies and history' when I close it, I've registered exceptions to that rule, and one of them is eBay. But, the emails keep coming. What else can I do to stop these messages? - Thank you
3 comments
eburtonlab
Mentor2 years agoAlthough I have Firefox set to 'clear all cookies and history' when I close it, I've registered exceptions to that rule, and one of them is eBay.
Is it possible your exception setting for eBay is not working correctly? If you change Firefox so that it does not clear all cookies and history when closed, do you get the same "new device" message when you sign in to eBay the next time?
fortudena
OP2 years agoThank you, I had not considered that. I'll make that change and see what happens.
eburtonlab
Mentor2 years agoYou are welcome. Good luck!