An order had completed and money has withdrawn from credit card but not showing on purchase history

Question

I placed on order and received order confirmation but no deliver of the good and not showing on ebay purchase history.

mr_lincoln · Answer

Hi @r2d2103

You have inadvertently purchased as a Guest.

First, you are covered by the eBay Money Back Guarantee for 30 days from receipt: eBay Money Back Guarantee policy

Next, you may have inadvertently purchased as a Guest so you will have to log OUT of your eBay account to do anything with the Guest purchase. The email you received should have a link for you and this Help page will assist you as well: Buying as a guest | eBay

On a side note, Guest purchases cannot be merged with an eBay account nor can you leave Feedback on the transaction.