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an item was never shipped
i order and paid for an item but was never sent to me
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Locked
Discussions in this board are limited to the original poster and Community Mentors
i order and paid for an item but was never sent to me
wooden_flower
Mentor2 years agoAfter the last expected delivery date, but no more than 30 days after the last expected delivery date, go to your purchase history - select 'I haven't received it' and follow the prompts.
The seller has 3 business days to provide tracking that shows delivery, or a refund. If he doesn't, go to your case and click 'ask us to step in'.