The package has been in route for 12 days, to the recipient's state, only, according to tracking, to be turned around back to where it was posted; now, again, it's on the way to the buyer. Is there a way to find out why this happened? And when can I file a claim to get reimbursed after I reimburse the buyer?

An item I sold is delayed, got to the buyer's city, but then was rerouted to several other states. | Ask a Mentor

An item I sold is delayed, got to the buyer's city, but then was rerouted to several other states. | Ask a Mentor | eBay Community