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An item I received has developed a fault
I purchased a kettle that developed a leak approximately 6 weeks of it arriving. The seller is refusing to respond to me. I at first asked how they would like to proceed (i.e. replacement or refund) which they refused to respond to. A few days later I asked for a refund, to which they have also refused to acknowledge. I have tried the "contact us" route on Ebay which is basically useless. The "start a return" doesn't work because the return period has passed, and the "contact an agent" keeps kicking me out. If all else fails could I claim a Chargeback through my bank account?
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