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an invalid request for a refund by the buyer.
Hello,
The product is marked as faulty, defective, the buyer wants to return the product as defective. eBay has no option - to send the buyer to hell - there is only a refund. How to prove that you are right?
Thanks in advance for the tip!
1 comment
disneyshopper
Mentor1 year agoAny time a buyer files a returns request for Item Not as Described, it is in the seller's best interest to accept the return and pay for return shipping. Once tracking shows Delivered, the seller has 2 days to refund the buyer. If you refuse, ebay can refund the buyer from your funds, you do not get the FVF credited, a defect is recorded on your account for an unresolved transaction, and the buyer does not have to return the item. The other option is to fully refund the buyer and not require return of the item.