An international buyer selects a free delivery post for which I deselected the international option

Question

An Australian buyer made offer for a free shipping post which I deselected international shipping; how do I decline this sale? but

comics-scifi-collectibles · Answer

@brotherbakariarchive Is this in regards to the sculpture you sold today? You are only shipping to Illinois. The buyer pays you for shipping to the US HUB ( which is free per your listing) and they pay eBay for shipping to Australia.

You do have an INVALID shipping method on the listing. It must ship via Ground Advantage. Also there are package weight and dimensions limits.

Packages should not exceed:
- 48 inches in length, 84 inches in length and girth
- 44 lbs. in billable weight (not actual weight) for all countries except Canada (maximum billable weight for Canada is 66 lbs.)

YOU are not shipping internationally, eBay is. You are enrolled in the eBay International Shipping Program which allows you to reach buyers around the world with ZERO risk to you. I wish that domestic shipments had this same great seller protection.

You just ship to the US forwarding center in Illinois or CA, the address will be on the label when you print it with a code that ties the sale to you and the buyer.

Once the item reaches the US forwarding location safely your job as a seller is done. If a buyer files a refund request for ANY reason the refund comes from eBay and you keep the sale. I wish that eBay had this awesome of seller protections for domestic sales!

Here's more on the eBay International Shipping Program>
https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shipping-program?id=5348