So I sold a coffee machine listed â€œopen boxâ€ not used only tested if it powered onâ€¦ and also stated â€œno refundsâ€ in the original add. but now the buyer is claiming that the item they received was full of coffee grinds and sent photos which would be impossible bc I never used it although is was an open box I donâ€™t know anyway they requested a 20% refund for that reason bc they are claiming that it looks used â€¦& Iâ€™m a new seller so their payment is on hold for about another 5 d...

Am I obligated to send partial refunds on an item LISTED NO REFUNDS!? halp | Ask a Mentor

Am I obligated to send partial refunds on an item LISTED NO REFUNDS!? halp | Ask a Mentor | eBay Community