Already received my order.

Locked

Discussions in this board are limited to the original poster and Community Mentors

Okay I signed on as a guest and ordered something. I received it four days ago. This morning I received an email saying my shipment is arriving tomorrow. I only paid for one and am about to get a second one. What do I do? I don't want to rip off the seller.

mic259800

0 View listings

Posted 11 months ago·Last reply 11 months ago

2 comments

selforfun

Mentor11 months ago

Founder, Circular Commerce Seller & Community Mentor2723 View listings

Hi @mic259800

As you mentioned, you have received item already, and If the second package arrives, do not open it.
Write clearly on the package: Refused â€“ Not at this address.
Give it back to the postal carrier when they deliver, or take it to USPS.
They will return it to the seller at no cost to you or the sender.

comics-scifi-collectibles

Mentor11 months ago

1932 View listings

@mic259800 There might have been a glitch with the tracking number not updating correctly.

Does the tracking for the 1st item show it was delivered?

You can reach out to the seller from the Guest Account email

LOG OUT of your regular eBay account. Request the guest email on this page if you no longer have it>

https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=12

Here's what to do:

Find your order confirmation email. The subject line starts with "Order Confirmed".
Select View order details in the body of the email.
Select Contact seller

If you DO receive a second item check to make sure that you are were not charged again. If you were not charged then mark it return to sender. If you WERE charged then file a return request case.