If the item you are purchasing qualifies for an Allstate Protection Plan, you have the option to purchase it directly from the item description page prior to checkout. After checkout, you can still purchase it from the payment confirmation page or through your post-purchase reminder email.
sonzo1
OP5 months agoThanks for the info - I couldn’t add initially because it was a best offer and didn’t give me the option
I’ve received a tracking # on the invoice which has been payed with PayPal but don’t see any where to pick up the insurance
Does that take a couple of days
Thanks
sonzo1
OP5 months agoIt definitely gave the option before I made the offer
eastlaneave
Mentor5 months ago@sonzo1
Look for your post-purchase reminder email.
If you can't find that email - Try this number
Contact Us toll-free at 877 927 7268
24 hours a day, 7 days a week
If you are successful buying insurance via the phone call, can you let me know?
sonzo1
OP5 months agoI called and virtual assistant said it will take 3 days or so for the post purchase reminder
thanks again for you help and I will let you know the outcome
sonzo1
OP4 months agoStill haven’t received any emails - tried calling and talk to a real person that could help. - no luck
all the people I talked to kept trying to help me place a claim - very broken English
extremely frustrating - All I want to do is purchase accidental insurance
eastlaneave
Mentor5 months ago@sonzo1
If the item you are purchasing qualifies for an Allstate Protection Plan, you have the option to purchase it directly from the item description page prior to checkout. After checkout, you can still purchase it from the payment confirmation page or through your post-purchase reminder email.
https://www.ebay.com/cdp/help/protection-plan/allstate
and https://www.ebay.com/help/buying/buy-now/adding-additional-services-purchase?id=4835