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lindharri-leivbjgk

10 View listings

Posted 2 years ago·Last reply 2 years ago

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twinkling.smile

·2 years ago

328 View listings

@lindharri-leivbjgk

Ebay is not reading here, only members like you. And, you can solve this online.

Ebay protects your purchase for 30 days after the estimated or actual delivery date or within the seller's stated returns window, whichever is longer, through eBay's Money Back Guarantee.

Prepare yourself for a return. Start with opening a return request for an item that is not complete and doesnâ€™t match the listing.

This is the guide for all kind of returns, including items that donâ€™t match the listing.

https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041

From the wrong item, you have to make pictures - at least one - and upload them.

The seller has to accept the return and provide a return label. Or send shipping money, before you return with tracking.

The seller has to provide a clear return address.

Ask eBay to step in, if the seller doesn't cooperate. You can do that 3 full business days later.