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AI Support Agents the WORST! Cannot get a Human!
The chat to get help is stuck and tells me that agents arent available until.... (blank) I literally cannot get a human to help with an issue that AI cannot solve!
3 comments
eburtonlab
Mentor1 week ago@xs000099
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If you are unable to get a call back, try contacting eBay via social media direct message:
https://www.instagram.com/ebay/
xs000099
OP1 week agoI used to just enter my number and someone would call me back!
disneyshopper
Mentor1 week agoI used to just enter my number and someone would call me back!
That may have worked in the past, but since the pandemic, things have changed.