Aggressive and Malicious Seller on Ebay
Summary: almita661 shared an experience about receiving threats and harassment from an eBay seller after leaving a negative review due to the seller's no-return policy. The seller responded with offensive language and implied threats, which almita661 believes constitutes targeted harassment. They are seeking advice on how to report this misconduct to eBay, as most e-commerce platforms have strict policies against such behavior.
I was threatened by an Ebay Seller as she posted twice because she did not like the negative 1 star review I posted.
My Review:
It is disappointing to experience such total inflexibility from a seller, especially after purchasing multiple items. When I requested a return on one of the items, I was simply told to resell it myself because they don't accept returns. A rigid "no returns" stance ultimately drives buyers away, hurts long-term sales, and misses out on loyal customers. I will not be shopping here again and highly recommend future buyers proceed with caution.
Seller posted:
LOVE GAMES YOU LEAVE US NEG FEEDBACK BECAUSE WE DON'T TAKE RETURNS,BUT EBAY YOUR STORE SAYS YOU DO NOT TAKE RETURNS EITHER,WE BLOCKED YOU NOW FROM BUYING FROM OTHER 3 EBAY STORES ALSO,YOU WILL NEED US BEFORE WE EVER NEED YOU, SINCE YOU CAN NOT COUNT,THIS WILL BE FUN WATCH AND SEE WHAT HAPPENS WHEN YOU DO THIS TO A HONEST SELLER BECAUSE YOU COULD NOT GET YOUR WAY AFTER BEGGING FOR A DISCOUNT CRY BABY,O AND WILL VISIT YOUR STORE AGAIN EXCEPT YOU WON'T KNOW IT'S ME,LOL LOVE GAMES
Seller posted:
YOUR BLOCKED BY ALL 4 OF OUR STORES NOW SO DO NOT TRY TO COME BACK OR BUY FROM ANY OF OUR STORES EVER AGAIN,YOU WILL NEED OUR ITEMS AGAIN BUT WE DO NEED OR WANT YOUR BUSINESS,SEE YOU SOONER THEN YOU THINK,I LOVE GAMES AND REMEMBER YOU STARTED ALL THIS,LOL
This Feedback Follow Up on my Ebay contains offensive words /language and implies threats and constitutes targeted harassment.
The phrases "SEE WHAT HAPPENS" and "WILL VISIT YOUR STORE AGAIN EXCEPT YOU WON'T KNOW IT'S ME" strongly imply an intent to retaliate, disrupt your business, or engage in malicious behavior anonymously.
Most e-commerce platforms (like eBay, Etsy, or Amazon) have strict policies against seller misconduct, harassment, and feedback abuse.
Who can I contact at Ebay to help?
wooden_flower
Mentor2 weeks ago@almita661
I think customer service will remove the feedback including your response and the seller’s followup. You’ll need to ask customer service to review it.
In the meantime, be sure to put them on your blocked list. As a general rule, it is good to have a second ID for buying when you are a seller, so that you don’t face this problem.
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST