Agent
Does anybody know how to get a live person or leave an email? My situation isn't covered by the help page and I ABSOLUTELY could not get through to a person. It's the worst customer service ever.
1 comment
Does anybody know how to get a live person or leave an email? My situation isn't covered by the help page and I ABSOLUTELY could not get through to a person. It's the worst customer service ever.
eburtonlab
Mentor3 years agoFor general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
Or you can contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/