Ebay introduced a new policy in October regarding Item Not Received cases.
If you shipped on time to the exact address in the Order Details and used an eBay label, if your Buyer opens an Item Not Received refund request and you then issue a full refund, once eBay sees the package has been delivered, eBay should reimburse you automatically.
fashionsandbeauty4u
Mentor7 months ago@wvent664willie
Ebay introduced a new policy in October regarding Item Not Received cases.
If you shipped on time to the exact address in the Order Details and used an eBay label, if your Buyer opens an Item Not Received refund request and you then issue a full refund, once eBay sees the package has been delivered, eBay should reimburse you automatically.
Did you use an eBay label?