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Add tracking to a UPS order
Summary: cowjam2005 expressed frustration with eBay's platform after selling an item, encountering issues with updating shipping details, and being mistakenly charged for a shipping label. cowjam2005 was unhappy about the response time but later acknowledged receiving assistance. rfmtm provided guidance on updating tracking information and canceling unused labels, suggesting contacting eBay customer service for further help. Despite the suggestions, cowjam2005 requested more detailed instructions.
I sold an item. I went to the local shipper in my town. I could not get to the post office because I work out of town. I did press print label and then realized it defaults to usps. Got charged 8 dollars for that mistake. The item arrived to my buyer on Saturday. The ebay site is garbage and I cannot find a place to add shipping and delivered status. Not to mention they made $74 dollars off of me but I haven't made a nickel yet. Probably won't because I can't figure out their gardage website.
rfmtm
Mentor1 month agoThe cancel usps label for the one you didn't use is in the drop down menu next to that label at the url I posted.
If you do not see the tracking update option you will have to contact ebay on either the Order Details or here:
https://www.ebay.com/sh/ord/?filter=status:PAID_SHIPPED
You will need to call ebay:
Contact ebay by chat (type in AGENT) or callback here:
https://www.ebay.com/help/eua?id=5275&mkpid
Send a private message for further help here:
https://www.instagram.com/ebayforsellers/
cowjam2005
OP1 month agoOkay. Thanks
rfmtm
Mentor1 month agoUpdate the tracking on the Order Details or in the Shipping Hub.
Cancel the unused label for a credit.
https://www.ebay.com/lbr/labels-history/seller-hub
cowjam2005
OP1 month agoThis is good but doesn't help. I need more in depth explanation, if possible
cowjam2005
OP1 month agoHow many days will I be waiting on some random person to answer me? Does ebay not have employees? This is stupid
comics-scifi-collectibles
Mentor1 month ago@cowjam2005 Just an FYI. You were answered 15 mins after you asked your question, which is faster than eBay customer service. Let us know if you have any questions on the steps needed to complete this task and we are happy to help you.
cowjam2005
OP1 month agoOkay. Thanks. The notification that I was answered just came. I appreciate the help