Ad was not truthful. Now what?

Question

Hi!

I hope someone can help me. I recently purchased a handbag. The ad clearly describes this as leather throughout the product description. Unfortunately, this is not real leather. No part of it has real leather: Black Rivet Navy Blue Leather Hang Bag /Shoulder Bag

I've contacted seller with no avail.

What can I do?

Appreciate any help!

rfmtm · Answer

Open a Return Request for an ITEM NOT AS DESCRIBED. Seller will pay for the return, if he wants it back, and/or refund. If no response by the fourth day, go back and ask ebay to step in. Do not close or let the case expire without doing this, if not resolved.