Account suspended
Summary: sec4104 is experiencing an issue with a suspended account that had 60 funds and was suspended after a single item refund. They received an email saying they needed to take action to reinitiate their account, but the provided links led only to an unhelpful AI assistant. Despite providing correct contact information, they remain unable to log in and are seeking a way to recover their account.
Im on another account and recently they completely suspended my other account with 60 funds on it after I refunded 1 single item the email said it needs me to do something to reinitiate the account, it won’t let me log back into the account on the app or sites and all the links they provided just took me to the ai assistant which didnt provide really any help. It’s kinda stupid but I genuinely cant figure this out it says missing or false contact information I provided my address phone number and everything and they only completely suspended me after I refunded a item I was wondering if there’s a way to get my account back 