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Account security
Speak to customer service about account security. What is the phone number? I don't get any response from website or support online
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Discussions in this board are limited to the original poster and Community Mentors
Speak to customer service about account security. What is the phone number? I don't get any response from website or support online
comics-scifi-collectibles
Mentor3 weeks ago@jdoif72 Here's how to contact eBay for account security issues AND steps to take to secure your account.
This is the dedicated number for Trust and Safety: 1-866-961-9253
( customer service agents at this number can only help with account security issues)
Here's my advice to help secure your account:
#1 Run a full scan with your virus software to remove any spyware from your computer.
#2 Go to my eBay> account>personal information and make sure that all information is correct including your cell phone number, registered email and ship from and to addresses. Verify that your bank account information is correct.
https://accountsettings.ebay.com/profile
#3 Change your password My eBay> account> sign in and security
https://accounts.ebay.com/acctsec/security-center
#4 Secure your email account.
Be sure to use different passwords and secret questions on eBay and your email. Do not use these passwords on any other account.
Hacked accounts often start with a hacked email account.
#5 For extra protection consider turning on two-step verification. 3rd option on this page>
https://accounts.ebay.com/acctsec/security-center
#6 Unlink all Social Sign in methods and change your passwords on those accounts too. The hacker will be able to use the social sign in links to sign in to your account again if you do not disconnect this option.
https://accounts.ebay.com/acctsec/security-center