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Account restrictions
Trying to help husband. His account was restricted due to signing in on a new device.
We need agent.
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Locked
Discussions in this board are limited to the original poster and Community Mentors
Trying to help husband. His account was restricted due to signing in on a new device.
We need agent.
comics-scifi-collectibles
MentorSep 10, 2026 at 3:39 PM@rochtwi0 Have him use this method to contact CS>
Here's how to contact customer service to see if you can have your account reinstated>>
Go this page>
https://www.ebay.com/help/account/account-restrictions-suspensions/account-restrictions-suspensions?id=4190&st=
Click contact us at the bottom of the page. Next Type Restricted Account in the chat box on the lower right. ( do not add anything else)
After the chat bot replies Type AGENT so you that you can request a call back or chat with a live agent. You may have to repeat the last two steps.