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Account restriction lies
Why have they now put 2 back to back holds on my account saying they needed my identification verified two times now, along with a statement from my bank account and receipts for all of the items I have posted for sale I sent in all of the paperwork I’ve done everything that they’ve wanted for the restriction to be lifted and I’m being lied to every single time I reach out to them via phone they keep changing how long it will take and they keep changing why this is happening. They just basically keep lying to me and saying three more days three more days despite the fact that I am a 100% rated top seller somebody tell me why help me what do I do
1 comment
mudshark61369
Mentor1 year ago@jstoffers11,
"I’ve done everything that they’ve wanted for the restriction to be lifted and I’m being lied to every single time I reach out to them via phone".
Hopefully, your phone conversations were call backs from ebay, and not initiated by phone numbers you looked up on line.
if you received call backs, it was from contracted 3rd party reps who read from a play book, which probably doesn't cover all of the payment hold issues. some of them make up things to get you off the phone.
The link below explains the hold which is placed on all new seller's first few purchases. If you had an issue with one or more of your sales, the hold may be extended on your payments. You have started out selling fairly expensive items which may be raising a red flag at ebay and extending the hold.
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816
https://pages.ebay.com.my/RemoveNewSellerHold/FAQs/