Account restriction

Question

We wanted to let you know that you have been temporarily restricted from selling and buying on eBay because of concerns about your seller account. This must be frustrating, but measures like these help keep our marketplace safe for everyone.

Hereâ€™s what you should do
Please get in touch as soon as you can by going to the Help & Contact page below and selecting Contact Us. Weâ€™ll just need to ask you a few questions to verify your account so you can get back up and running again. If we donâ€™t hear from you within 30 days, your account may be at risk of being suspended
OK now what am i supposed to do. i go to contact us and its just a bot that does nothing doesnt ask me anything doesnt help me in any way to reactivate my account

disneyshopper · Answer

Here's how to contact eBay general customer service:

1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST