Account restricted an hour after setting up

Question

Good day,

I got a message to say my Account has been restricted about an hour after creating it.

The message I received advised me to go to "Help and Contact" and then "Contact Us" where I will be asked a few questions.

I followed the instructions. On the "Contact Us" page, I have the option of "have eBay call me" or Help Myself.

I click on "have eBay call me". There looks like there's only two options, United Ststes and Canada. I live in the UK.

So I go back to the Contact Us page. I choose "Account restrictions". The advice I'm given is to go to my messages and read the instructions to resolve.

I go back to my messages, and now back to square one.

Advice please?

mam98031 · Answer

Try these.

I would suggest that you contact Ebay for Business on Facebook or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service.

https://twitter.com/askebay?lang=en

https://www.facebook.com/eBayForBusiness/

If when you use the link below you can only get to the Automated Assistant, type AGENT in the box and hit enter. You will then get more options.

https://www.ebay.com/help/contact_us?id=4002&st=10

For the Payment Team
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&redirectedFrom=4155