Account restricted!

Question

Hey, Iâ€™ve received emails saying that my account is restricted due to not verifying information. I recently sent in license and information. They approved me. This is a new account. Got this email. However Iâ€™m still unable to list any items. It takes me back too the list an item screen.

comics-scifi-collectibles · Answer

@gahol_8301 eBay will not tell what's not matching your ID for security reasons but here are some things to check:

Your registered name and address on your eBay account must match your checking account and government ID exactly. You can not use a PO box for your registration but you can use it for your ship from and to addresses.

I had to add my middle name to my eBay account.

John B Doe is not the same as John Brian Doe.

You can confirm or update your eBay account information here:

https://accountsettings.ebay.com/profile

Then here's how to contact eBay customer service to complete your registration:

Scroll to the bottom of the linked page, click the "Contact us" option, type "agent" into the popup chat box, and choose your contact method.

https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792