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Account on hold, it's been 5 years, need to communicate with an actual person
Does anyone have a support email address.
My account has been restricted, I've been off of it for five years.
There are no messages about it in my inbox, so I can't respond to the restriction.
I'm in an endless loop with the chatbot.
Thank you!
1 comment
eburtonlab
Mentor1 year ago@truenekokera
To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, that may be for several reasons; a location outside of North America, VOIP phone, and call blockers (personal or that of a service provider) are often issues.
Try contacting eBay via social media:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/