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Why is my account is on hold?
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Discussions in this board are limited to the original poster and Community Mentors
Why is my account is on hold?
comics-scifi-collectibles
Mentor5 months ago@carlbjos_0 We are volunteers and can not access accounts.
You could be experiencing normal new seller fund holds which can be up to 31 days.
Or are you experiencing a different problem with your account?
You can contact eBay customer service for assistance from #3
However I recommend checking a few things as eBay will NOT tell you what doesn't match for security reasons.
1. Verify that the name and address on your eBay account matches your checking account and government ID EXACTLY. I had to had my middle name to my eBay account so it would match my checking account and drivers license. You will need to provide your SS#. You can not use a PO box for your registration address as seller but you can use it for your ship from and to addresses.
2. Make sure the ACH routing number is the correct one to use for these type of deposits. Verify this with your bank.
3. Contact Customer service
Click this link> https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814
Then Type Verify Checking account in the chat bot box on the lower right. (Do not add any additional information, you can go into exact details once you speak to an agent)
Then AGENT after the bot responds. You might have to repeat those steps.