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accidentally accepting returns. can you cancel them?
I accidentally accepted a return but I already resent product and buyer is happy. sent him a review revision and all but cant cancel return. What do I do?
1 comment
mr_lincoln
Mentor1 year agoHi @jorwill_8661
If you accepted a return and issued the Buyer a return label they will have a few weeks to send the items back. If they miss that return window you go back to the return claim and ask eBay to step in and they will close the claim.
The Buyer should be able to cancel the return claim at their end.
If you sent the Feedback revision form the Buyer has 10 days to complete it. Did they agree to change the Feedback for you or did you just send it to them?