Locked
Discussions in this board are limited to the original poster and Community Mentors
Accepted offer - no payment
How can I contact a buyer that made an offer on one of my items but still hasn’t paid?
4 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
How can I contact a buyer that made an offer on one of my items but still hasn’t paid?
fashionsandbeauty4u
Mentor1 year ago@texxxkyt
When a Seller accepts an Offer from a Buyer, that item remains active for anyone to purchase until your Buyer pays. Your Buyer should have 48 hours to pay after you accept or your acceptance expires.
In the meantime, if you go to your Account Settings>Buyer Management, there is a tiny box to check if you want your Buyers to have a payment method on file before they can make an offer.
rock.star
·1 year agoIf the buyer doesn't pay after 4days you need to cancel the sale due to nonpayment and the buyer receives a strike and your fees will be returned.
texxxkyt
OP1 year agoOkay, just to clarify…there is no way for me to message them or send a payment request?
rock.star
·1 year agoThe buyer already knows that he needs to pay and has decided not to.
Just cancel for nonpayment and move on.