Accepted an offer, now it's gone

Question

Hi.

A few days ago AI accepted an offer which was automatically sent to a buyer.

Since the I awaited payment. After I did not hear back from the buyer, I investigated.

Now I do not see a hint of the offer in my eBay account. There is literally nothing as if the offer has never been accepted or ever been placed.

The only thing I can do right now is Review Offer, Revise Listing, Answer questions.

However under neither of these options awaits an answer. I do not see the offer anymore nor do I see any hint that the offer was placed. And there are definitely no questions that need to be answered. There are no questions asked for that specific article and I have no clue what to do next.

A few days ago a buyer of another article asked to cancel it, which I accepted.

setsuna402 · Answer

But shouldn't I see it anywhere? After accepting the offer, there is not a single hint that the offer ever existed. I am not even able to ask the customer to pay as there is no option at all.

eburtonlab · Answer

Until the buyer pays for the offer, there is no transaction. So there is nothing you need to do. The item remains listed until it is paid for, so anyone can still buy the item until someone actually pays.