accept return as seller

Question

Hi All,I authorized a return as a seller because the buyer was not satified, I chose the get ebay shipping label and I see a Fedex tracking number regarding this accepted return but I do not see a link or shipping label in my account, does this shipping label automatically get sent to the Buyers email? Want to make sure this shipping label gets sent to the buyer...

mr_lincoln · Answer

Hi @michaelmadison1963

-eBay sends the shipping label to the Buyer on returns

-Your account will not be charged unless the label is used and tracking shows the carrier scanned the tracking number and that it has been delivered to you.

The charge will appear on your account AFTER you get the item back, you can check the Recent activity file on the right of this page for the charge when and if it happens: Seller Hub | Your financial summary | eBay

disneyshopper · Answer

When you accept a buyer's request for a return, ebay sends a link to the buyer to print out the shipping label.