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Absolutely ZERO Technical Assistance:::::EBAY IS DEAD
Well it seems that the Absolute Hacks who should be fired immediately running EBay have completely abandoned any customer service. No automated Chats, no numbers to call, no-one to email for help with an item that hasn't arrived. Best Part is they're online submission to report an item not received has been Down for Days. Im forced to call my credit card tp issue the stop payment. EBAY HAS BECOME A JOKE!!!!! AMAZON TAKEOVER IMMINENT!!!!
1 comment
lady_madonna
Mentor3 years ago@artiesedayin
You are incorrect.
Ebay DOES have Customer Support. Did you try clicking the "Help & Contact" page at the top of any Ebay page?
Use the link below, and you can request a call back from Ebay by clicking on "Have us call you":
https://www.ebay.com/help/contact_us?id=4002&st=10
Available Monday to Sunday 5:00 am to 09:30 pm Pacific Time.
There is no need to contact Ebay CS for an "item not received" dispute. Ebay has a great 30 day Money Back Guarantee. It has NOT been "down for days".
Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.