about wrong issue

Question

Please help me on ebay seller from Kuveit automaticly take money from my account and never asked me she took 325,51 dollar I asked her dont send me please because i newer ordered this bag but she already send i wrote for her message that i newer buy from you , but today i see that she cancel my order and send me 271 dollar for what?please help me this seller i dont trust her at frst she already send me but today cancel ineed all my money help from ebay

eastlaneave · Answer

@dinzavulunova91764205-0

Contact eBay customer service to determine what is happening.

-- How to Have eBay Call You --
There is no incoming phone number for buyers or sellers. If you want a call back from eBay Customer Service, here is how to get a call:

Start at an article close to your question (you can look from here: https://www.ebay.com/help/home)

Scroll to the Bottom of the page similar to your question

1) Click "Contact Us" or the ? then:

In the CHAT WINDOW

2) Type "I need help"
3) Click "Selling" (or your topic)
4) Type "Agent" in the chat window
5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times
6) Click “Have Us Call You” (or "Chat with an Agent")

-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.