A seller will not let me return
A seller sold me a intake manifold that is not as described (will not fit )and will not let me return it
2 comments
A seller sold me a intake manifold that is not as described (will not fit )and will not let me return it
lady_madonna
Mentor2 years ago@ha.harh.cq7zf8n
Problems with fit is not covered by Ebay's Money Back Guarantee, so if the seller has a no returns policy, they were allowed to deny the return request.
eburtonlab
Mentor2 years agoIf an item is not as described, and the buyer files a "not as described" case within thirty days of receiving it, the seller has the option of refunding directly without a return, or providing a prepaid return label or paying for return shipping and refunding once the tracking shows delivery back to the seller. If the seller does not cooperate, the buyer can ask eBay to step in and force a refund.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=7&po=2&uci=0&ri=0
Do not choose "does not fit" as the return reason if the item is "not as described". That is primarily for clothing and is considered a "remorse" reason.