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a partial credit
a buyer wants a $10 credit how do i offer that. not wanting a return
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Locked
Discussions in this board are limited to the original poster and Community Mentors
a buyer wants a $10 credit how do i offer that. not wanting a return
comics-scifi-collectibles
Mentor2 years ago@jkband4444 Is there a return request opened yet? If there is then follow these steps>
How to offer a partial refund
To offer a partial refund:
You can only offer a partial refund once, and the buyer can choose to accept or reject your offer.
If there is NOT a return request opened yet then it's much simpler. Go to the sold item on this page>
https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS Select refund from the drop down menu next to the item and then enter the amount you wish to refund and follow the steps.