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A new device is using your account email
Is this something new?
I've been using the same device for quite a while yet every single time I sign into eBay I'm receiving an email stating that "a new device is using my account, let's make sure it's you." .
If this were a bank account I could understand but, otherwise, what's the point notifying me every time I login to my eBay account ?
I know I'm logged into it because I'm logged into it.
1 comment
eburtonlab
Mentor3 years agoeBay has been sending such messages for each sign-in from an unrecognized browser. Unrecognized just means that the browser has no cookies from a previous sign-in to that account, or the IP address does not correspond to a previous sign-in.
If you are routinely erasing your browser cookies, or changing your network address, you can expect to receive such messages when you sign in again.
Do the browser, location and time correspond to your own sign-in activity? If so, you can ignore the message.
Keep in mind that the location may not be precise; it may correspond to the location of the network rather than your actual location. Browser information may not always be available.
If you do not recognize the location, time or browser, and you suspect that someone else may have gained access to your account, you may want to change your eBay password.