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A buyer buys an item for local pickup, pays for it, but never responds to messages to pick it up.
I've had the same buyer purchase something listed for Local Pickup Only (I don't want to ship it because it's fairly large) multiple times. On both occasions, they never respond to my repeated messages to arrange a pickup. I never hear anything from them, so I have no way of getting what they bought to them, and I'm not even sure they actually want it. I've tried the online eBay help and FAQ's but this scenario is not covered. I cancelled the previous order after a week of trying to contact the buyer, and that was somewhat awkward because the automated flow to do it doesn't cover that scenario, so I had to purposely answer some questions wrong to complete the process.
I'm probably just going to do the same thing in a few days, cancel the order and purposely answer some questions wrong so I can complete the process, but I was curious if any other sellers ran into this situation and have a better suggestion.
thanks
wooden_flower
Mentor2 years ago@gregorwell_8
Select problem with buyer’s address as the reason for cancellation, it is fair to assume they think ou are going to ship the item.
Put the buyer on your blocked list, so he can’t buy it again.
https://www.ebay.com/bmgt/buyerrequirements
gregorwell_8
OP2 years agothanks! I think that's exactly the info I needed, I'll give that a try.