A bidder bid up an item high over 5 days.
He waited till the auction was over, stated. He ordered it by mistake and canceled the order. I declined the cancelation and now I can't offer anybody. The second chance what do I do?
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He waited till the auction was over, stated. He ordered it by mistake and canceled the order. I declined the cancelation and now I can't offer anybody. The second chance what do I do?
disneyshopper
Mentor2 years agoIf you declined the cancellation, that means the winner is still obligated to pay, so you cannot make a Second Chance Offer to anyone.
If the buyer has not paid by day 4, on day 5 the seller can file a Cancellation with the reason Buyer didn't pay. The seller gets his/her FVF credited, the buyer gets an unpaid strike recorded on his account, no one can leave feedback. Two or more unpaid strikes, and the buyer will find it difficult to bid/buy from sellers who block buyers with 2 or more unpaid strikes. Do you have your Buyer Blocks in place?
https://www.ebay.com/bmgt/buyerrequirements
Once the cancellation is complete, then you can make a Second Chance Offer to any under bidder that has opted to receiving them.