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7 Quantity Buy Limit
Hi, I've had multiple buyers state they can only purchase 7x quantity on any of my listings. I've had no luck with eBay customer support. Thank you!
5 comments
eburtonlab
Mentor1 year ago@intrepidkart727
Check your Buyer Requirements page to see if you have imposed a limit of the number of items that certain buyers can make within ten days:
https://www.ebay.com/bmgt/buyerrequirements
If you make changes to your settings, be sure to save those changes at the bottom of the page to apply them to your current listings.
intrepidkart727
OP1 year agoHi, yes I updated all that and I'm still having a quantity issue with all buyers.
eburtonlab
Mentor1 year agoIn that case you should contact eBay directly.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
intrepidkart727
OP11 months agoOkay, thank you!
eburtonlab
Mentor11 months agoYou are welcome -- good luck!