$4:00 charge

Question

Greetings,I was not aware that I was charger an insert fee of $4:00 on an item. I let it go as I was not diligent. I unlisted as I was being charged yet another $4:00. I would like a refund.

wooden_flower · Answer

@ma811

You can ask customer service for a courtesy refund. I do not know if they will agree.

Here's how to contact eBay general customer service.

1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST