24hr sales should have live 24hr customer service support
Don’t you think if you had a online store that never closes then you should have real live support from a real customer service agent to help you with whatever your situation you may have like always your quick to take our money but take forever to get actual help many people will agree that it’s hard to get real help on eBay and to top it off the automated help center is garbage and im always going in circle and then the frustration begins and anger because all I want is to speak to someone to quickly resolve issues because a automated service cannot provide that so ebay put up a 24 hr number to assist customers at any given time
1 comment
eburtonlab
Mentor2 years agoeBay is not here; this is a user forum.
Most issues on eBay can be handled online without needing to contact customer service directly. For issues that need to be handled by customer service, most overnight issues can probably wait until 8AM Pacific Time for a call back if they cannot be handled via social media.
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid