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2 tracking numbers, 1 shipment
2 tracking numbers for only 1 shipment I made to buyer. Did I pay for both labels?
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2 tracking numbers for only 1 shipment I made to buyer. Did I pay for both labels?
mr_lincoln
Mentor8 months agoHi @love2998
If you are asking DO YOU pay for both labels the answer is yes. Keep in mind that if a return is forced on you the return process will only provide ONE shipping label for the customer. You will have to purchase a second label and send it to them if you want everything back.
If you print your shipping labels through eBay BOTH tracking numbers will be uploaded to the sold file.
love2998
OP8 months agoThank you but there is no return involved. I think when I was at the post office on the machine it somehow created a 2nd label. The shipment is delivered to the buyer and I would like a refund for the extra tracking number that was never used, if possible. I’m new to selling on eBay and I don’t make alot of sales.
love2998
OP8 months agoThank you but there is no return involved. I think when I was at the post office on the machine it somehow created a 2nd label. The shipment is delivered to the buyer and I would like a refund for the extra tracking number that was never used, if possible. I’m new to selling on eBay and I don’t make alot of sales.
mr_lincoln
Mentor8 months ago@love2998
If you purchased more than one label through eBay the link provided up thread will let you Cancel labels and get a refund. When you say you were at the P.O. on the machine do you mean you took a QR code to the Post office and printed the same label twice? If all you did was print the same label twice there is no additional charge ...
If you purchased the label at the post office and NOT through eBay and then purchased a second one while there then you have to take that up with USPS not eBay.