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2 separate orders to same person 1 shipping label.
I recently had a buyer purchase 2 items from me. The items were posted separately so eBay sent me shipping labels for both orders. I put both items into one package and sent with 1 shipped label. Is this ok?
2 comments
eastlaneave
Mentor1 year ago@bradma-33
You will also want to make sure the tracking number for the label you used is on both sales. I suspect you'll need to manually add it to the 2nd sale.
- Go to the Sold section of My eBay. https://www.ebay.com/mys/sold
- Click "Edit tracking"
- Click "+ additional tracking number"
- Add the actual tracking number and the carrier.
- Click "Save and Continue"
mam98031
Mentor1 year agoNO.
Each label was created for shipping the one item, size and weight is important. So when your buyer gets the package there will be postage due on it because not enough postage was paid on that single label.
Your other label you need to go and void so you can get refunded for it, since you aren't going to use it.
https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labels?id=4157
Next time this happens, you can ship your item together, you just need to learn how to do Combined shipping label. One label for both items.