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2 day shipping. 3 days no tracking # No response. Should I report them.
New seller No response to several questions.
Live Fish pretty important that I'm home when they arrive. How long should I wait. ?? I'd like to give them a chance but think they should learn to treat their right and play by the rules. I knew I was taking a chance on a deal.
1 comment
mam98031
Mentor1 year agoSince they aren't responding to you, the only thing you can do is wait until it is one day past the estimated date of arrival and file an item not received case. That will get their attention. It may not get you the fish, but it will protect your money.
You need to open an INR [Item Not Received] claim.
Go and take a look at your purchase history. You can find it on the top right of any Ebay page. Hover over the words My Ebay. A menu will appear, click on Purchase history. Find this transaction. Look what the estimated time of arrival window is on your purchase. When it is one day past the last date, then file an INR claim.
That will protect you and your money. Follow the instructions that will appear on your screen. All the information will be there.
Go and take a look at your purchase history. You can find it on the top right of any Ebay page. Hover over the words My Ebay. A menu will appear, click on Purchase history. Find the transaction. Look to the right there is likely to be a large blue box. Return This Item.
OR
eBay Help page
https://www.ebay.com/help/buying/returns-refunds/reporting-item-didnt-receive?id=4042
1. Go to Purchase history.
2. Select More actions beside your item and then I didn't receive it.
3. Tick the box beside I want a refund or I want the item.
4. You have the option of adding a message to the seller.
5. Select Send request.