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Hello, can you help me close this order? The seller hasn't shipped the goods for too long. I don't want to wait any longer.
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Hello, can you help me close this order? The seller hasn't shipped the goods for too long. I don't want to wait any longer.
eburtonlab
Mentor2 years agoeBay is not here; this is a user forum.
Sellers are not required to provide tracking until a case has been filed after the last estimated delivery date has passed.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042&st=7&po=1&uci=0&ri=0
If you file an "item not received" case, the seller then has three business days to provide tracking that shows delivery or refund you. If the seller does not do either, ask eBay to step in and refund you.