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1 year licence for Microsoft office sold ebay vendor doesn't work after 3 month
Vendor bulkshopforall
didn't provide a licence key but wrote that buyer is included in a group licence being mangaged by an admin (receiving a Family invitation link after buying). So it's a trick that the licence lasted only as long as communication with the seller was possible. Now I can't send a message anymore to the seller to complain and Ebay doesn't help as the ariticle isn't eligible anymore for return.
Microsoft Office 365 Single – 1 Jahr- 5 Geräte, Zugang x Fam.-Einladungslinks
Anyone with a similar experience?
1 comment
eburtonlab
Mentor1 year agoeBay is a good place to purchase items that can be evaluated fully within thirty days of receipt.
Not so much for items that take longer to evaluate (such as seeds, or automotive parts that need complicated installation and extensive use for that determination), or that require ongoing cooperation with a third party (such as accounts, licenses or subscription services). Those items may be difficult to get a refund for if problems only surface after thirty days has passed from receiving the item.
Try contacting the seller through the seller's profile page. If prompted for an item number, choose "not about an item" rather than using an expired item number.
If you purchased using PayPal or a credit card, you may have some options for up to six months from the purchase date. Rules may vary by country. Check with your payment source for details.
If you doubt your ability to fully evaluate an item within thirty days, consider purchasing from an authorized dealer on eBay to ensure you can make use of the manufacturer's warranty; consider purchasing a third-party warranty on eBay if available; or consider purchasing elsewhere.