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“violation†on listing with no issues i can see
i have a pottery pitcher which ebay has pulled from being listed due to a “violation". they don’t tell me what the violation is even though i have pressed the resolve button. i’ve been on ebay for 26 years and this is **bleep**. there is nothing odd about the listing. i disputed it and it’s been unresolved on ebay’s part for over a month now. they have not communicated at all. what now??
3 comments
eastlaneave
Mentor9 months ago@yogi160
What is the policy reason? It would be on the listing and in your messages/emails from eBay
For instance
Animal Policy
Contact Policy
Adult Policy
Firearms Policy
etc.
yogi160
OP9 months agothat’s just it. no more communication from them at all.
i have no idea the reason for the violation.
a handmade pottery pitcher can’t possibly violate anything.
eastlaneave
Mentor9 months ago@yogi160
Click the listing there will be a statement about the type of violation.
A pitcher can have several violations that I can think of but I am just guessing here.
- Copyright issues if it mimics a brand name
- images on the pitcher
- materials the pitcher is made from- lead, uranium
If you can share an image her or a url to a similar item, I may be able to guess.
If you can't find the reason, only customer service can tell you.
-- How to Have eBay Call You --
There is no incoming phone number for buyers or sellers. If you want a call back from eBay Customer Service, here is how to get a call:
Start here: https://www.ebay.com/help/policies/prohibited-restricted-items/prohibited-restricted-items?id=4207&from=ContactUs
Scroll to the Bottom of the page similar to your question
1) Click "Contact Us" or the ? then:
In the CHAT WINDOW
2) Type "I need help"
3) Click "Selling" (or your topic)
4) Type "Agent" in the chat window
5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times
6) Click “Have Us Call You†(or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.