Sandbox system issue

Seems something changed server-side on sandbox in the past day, marketplaceId / MarketplaceEnum having issues with create policy calls and all the get policy/ies calls are returning system error. gets still work in production (didn't try creates).

{"errors":[{"errorId":20500,"domain":"API_ACCOUNT","category":"APPLICATION","message":"System error."}]}

{"errors":[{"errorId":2003,"domain":"ACCESS","category":"APPLICATION","message":"Internal error","longMessage":"There was a problem with an eBay internal system or process. Contact eBay developer support for assistance","parameters":[{"name":"code","value":"400"},{"name":"message","value":" Invalid MarketplaceIdEnum value [MarketplaceEnum : [EBAY_US,EBAY_MOTORS,EBAY_CA,EBAY_GB,EBAY_AU,EBAY_AT,EBAY_BE,EBAY_FR,EBAY_DE,EBAY_IT,EBAY_NL,EBAY_ES,EBAY_CH,EBAY_TW,EBAY_CZ,EBAY_DK,EBAY_FI,EBAY_GR,EBAY_HK,EBAY_HU,EBAY_IN,EBAY_ID,EBAY_IE,EBAY_IL,EBAY_MY,EBAY_NZ,EBAY_NO,EBAY_PH,EBAY_PL,EBAY_PT,EBAY_PR,EBAY_RU,EBAY_SG,EBAY_ZA,EBAY_SE,EBAY_TH,EBAY_VN,EBAY_CN,EBAY_PE,EBAY_JP]] (through reference chain: com.ebay.selling.selleraccount.types.ReturnPolicyRequest[\\"marketplaceId\\"])"}]}]}

five_notch_trading_post

425 View listings

Posted 3 years ago·Last reply 2 years ago

6 comments

echotonemusic

·2 years ago

2186 View listings

turns out ebay servers were down. when did they come back up this morning" what time?

echotonemusic

·2 years ago

2186 View listings

we did but no one is responding . we need to talk to an ebay developer as we need this key for our tech to complete and test the api etc

echotonemusic

·2 years ago

2186 View listings

our sandbox key was there 2 days ago and is now gone. Our Developer needs it to do API work. How do we get it back?

shipscript

·2 years ago · Edited

111 View listings

@echotonemusic

Please see the current sandbox issues on this forum and add to one of those posts.

https://community.ebay.com/t5/Token-Messaging-Sandbox-related/bd-p/Token-Messaging-Sandbox-related-issues

five_notch_trading_post

OP3 years ago

425 View listings

Everything is back up and working.

echotonemusic

·2 years ago

2186 View listings

everything is not back up and running. If that is the case why is our Sandbox key missing? its totally gone? it was there a couple of days ago and has been there for a month now??

{"errors":[{"errorId":20500,"domain":"API_ACCOUNT","category":"APPLICATION","message":"System error."}]} {"errors":[{"errorId":2003,"domain":"ACCESS","category":"APPLICATION","message":"Internal error","longMessage":"There was a problem with an eBay internal system or process. Contact eBay developer support for assistance","parameters":[{"name":"code","value":"400"},{"name":"message","value":" Invalid MarketplaceIdEnum value [MarketplaceEnum : [EBAY_US,EBAY_MOTORS,EBAY_CA,EBAY_GB,EBAY_AU,EBAY_AT,EBAY_BE,EBAY_FR,EBAY_DE,EBAY_IT,EBAY_NL,EBAY_ES,EBAY_CH,EBAY_TW,EBAY_CZ,EBAY_DK,EBAY_FI,EBAY_GR,EBAY_HK,EBAY_HU,EBAY_IN,EBAY_ID,EBAY_IE,EBAY_IL,EBAY_MY,EBAY_NZ,EBAY_NO,EBAY_PH,EBAY_PL,EBAY_PT,EBAY_PR,EBAY_RU,EBAY_SG,EBAY_ZA,EBAY_SE,EBAY_TH,EBAY_VN,EBAY_CN,EBAY_PE,EBAY_JP]] (through reference chain: com.ebay.selling.selleraccount.types.ReturnPolicyRequest[\\"marketplaceId\\"])"}]}]}